Rent Check In FAQ

Local Time in Barcelona:
Call us : +34 93 500 50 58+34 93 500 5058  |  info@cocoonbarcelona.com
Contact | FAQ/Help | Owner |
enEUR

Search not valid, please try again !

FAQ - Frequently Asked Questions

< Menu


Check-in

1. At what time can I check-in?

The standard check-in time is between 3:00pm and 8:00pm. Once you have collected your luggage at the airport or one hour prior to your scheduled meeting time, we ask you to call the owner to confirm that you will be on time. Contact details are indicated in your booking voucher.

^ Top
2. Can I check-in earlier?

Sometimes an early check-in is possible depending on the accommodation availability. Upon arrival you can ask the owner if he can do an early check-in.

^ Top
3. Do I have to pay a charge for a late check-in?

Yes. There is a €20 extra charge after 8pm and €35 extra charge after 11pm.

^ Top
4. Can I pay the remaining amount by credit card?

The remaining amount has to be paid in cash upon arrival, unless it is clearly stated CREDIT CARD ACCEPTED on the apartment page and your booking voucher.

If you need an invoice/receipt for the remaining amount to be paid upon arrival, please indicate this information during the booking process. We'll inform the owner so that he can prepare it, ready for your check-in.

^ Top
Didn´t find your answer? Contact us
Our company, introduction
Our agency visits and selects the best apartments in Barcelona at the lowest price guaranteed!
BARCELONA CENTER SUPERIOR 1
6 reviews
Elizabeth Kaye (United Kingdom)
"Was clean, spacious and in such a great central location."
Stay
April 2017
BARCELONA CENTER SUPERIOR 2
5 reviews
Elizabeth Kaye (United Kingdom)
"We had an excellent time and the accommodation exceeded my expectations it was perfect!"
Stay
April 2017
YELLOW
113 reviews
Warren Gregory (New Zealand)
"communication was good and everything went to plan. Top marks."
Stay
April 2017
CIUTADELLA PARK
157 reviews
Natalie B. (Australia)
"Very satisfied! Simple and easy to deal with"
Stay
April 2017
BARCELONA PALACIO
32 reviews
Kelly Addy (United States)
"that the apartment was great as was all the staff!!"
Stay
April 2017
GAUDI LUXURY ****
58 reviews
Johan Portier (Belgium)
"The appartement is great, spacious and full of light."
Stay
April 2017
RAMBLA HOLIDAYS 3
12 reviews
Joe Hennessy (Ireland)
"Communication when booking was very easy and clear,

And if you need help you have a phone no from the agency or the guy you met in the apt which is very helpful."
Stay
March 2017
BARCELONA CENTER SUPERIOR 2
5 reviews
Paul Cunningham (United States)
"Thanks again for everything. Both apartments were great!"
Stay
February 2017
BARCELONA CENTER SUPERIOR 1
6 reviews
Paul Cunningham (United States)
"Thanks again for everything. Both apartments were great!"
Stay
February 2017
WARHOL
33 reviews
Konnor Williams (Canada)
"Yes, I am very satisfied! Communication was timely and information was there. Lots of properties to pick from and there's something for everyone!
The website is easy to navigate.
Booking process was easy and quick!
We didn't need to use the emergency 24/7 line but I'm sure if we did they would have been helpful!"
Stay
January 2017

ABOUT SSL CERTIFICATES
Our agency Cocoon Barcelona is recommended by le Routard.