Apartments in Spain FAQ

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FAQ - Frequently Asked Questions

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Arrival

1. How do I get to the apartment?

The meeting is at the apartment. The exact address and a detailed map are included in your booking voucher.

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2. Where can I find the exact address?

The exact address is indicated in your booking voucher. A detailed map is included to find easily the property upon arrival.

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3. Where do I pick up the keys?

The meeting is at the apartment. The owner or person in charge will meet you at the agreed meeting time.

Please remember to inform us of your arrival time and to keep us up to date if there are any changes.

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4. What payment is accepted for the remaining amount?

The remaining amount has to be paid in cash upon arrival, unless CREDIT CARD ACCEPTED is clearly stated on your booking voucher. An extra charge might apply for payment by credit card (usually between 3% and 4%).

If you need an invoice/receipt for the remaining amount to be paid upon arrival, please indicate this information during the booking process. The owner will prepare it, ready for your check in.

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5. Do you offer a pick-up service?

We do not offer a pick-up service.

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6. Where can I park my car?

Some apartments provide a parking space (use the Advanced search).

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7. Do I have to confirm my arrival time?

Yes, you have to enter your arrival time when you make your booking (landing time & airport if arriving by plane).

If you dont know your arrival time when making the booking, please send us the information by email no later than 3 days prior to arrival. We'll arrange your meeting time at the apartment.

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Didn´t find your answer? Contact us
Our company, introduction
Our agency visits and selects the best apartments in Barcelona at the lowest price guaranteed!
BARCELONA CENTER SUPERIOR 2
3 reviews
Paul Cunningham (United States)
"Thanks again for everything. Both apartments were great!"
Stay
February 2017
BARCELONA CENTER SUPERIOR 1
3 reviews
Paul Cunningham (United States)
"Thanks again for everything. Both apartments were great!"
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February 2017
WARHOL
33 reviews
Konnor Williams (Canada)
"Yes, I am very satisfied! Communication was timely and information was there. Lots of properties to pick from and there's something for everyone!
The website is easy to navigate.
Booking process was easy and quick!
We didn't need to use the emergency 24/7 line but I'm sure if we did they would have been helpful!"
Stay
January 2017
BARCELONA PALACIO
31 reviews
Nathalie J. (France)
"Satisfied absolutely"
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December 2016
RAMBLA HOLIDAYS 1
5 reviews
Ben C. (United Kingdom)
"Spacious apartment and very good location. Perfect to stay with friends!"
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August 2016
BLOOM
15 reviews
Wendy Tan (Canada)
"Everything went smoothly. Thanks!"
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October 2016
GAUDI LUXURY ****
55 reviews
Raphael A. (United Kingdom)
"Excellent apartment in very central and charming part of Barcelona."
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November 2016
TANGO
35 reviews
Jacqui Griffiths (United Kingdom)
"it's great value for money and a perfect base due to its location"
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October 2016
BCN GALLERY 2
6 reviews
Golnoosh Baghi (Germany)
"We had a nice stay in Barcelona and the apartment was comfortable and clean, just as described in the website. Totally recommendable!"
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October 2016
GAUDI LUXURY ****
55 reviews
Carol B. (United States)
"very good"
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October 2016

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