Barcelona Accommodation FAQ

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FAQ - Frequently Asked Questions

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The apartment

1. Do you visit each property offered on your website?

We visit and select each property offered on our website. We take pictures and write the review. We do our best to give you a clear idea so you that you can make the right choice with confidence. Our advanced search engine (area, equipment, price, bedrooms…) and a quality ranking (ranging from 1* - basic to 4**** - luxury) are available to help you make your property selection.

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2. Where can I find the exact address?

The exact address is indicated in your booking voucher. A detailed map is included so that you can access the apartment easily.

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3. Are towels and bed linen provided?

Yes, towels and bed linen are provided for all guests.

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4. Is it possible to request a baby cot?

Yes, you can request a baby cot for most of the apartments. Simply check the option on the booking form. The service is often free of charge (see the accommodation equipment details).

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5. Do you provide information on the area?

Each apartment has a location map. A photographic presentation of the area and an explanation is also provided on the website.

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6. Can I bring my pet?

Some owners allow pets in the apartments. Contact us to find out whether the accommodation you have selected allows pets.

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7. Can I smoke in the apartment?

Please refer to the equipment section for each apartment to check whether smoking is allowed. Smoking on balconies or terraces is always permitted.

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Didn´t find an answer to your question? Contact us
Our company, introduction
Our agency visits and selects the best apartments in Barcelona at the lowest price guaranteed!
GAUDI LUXURY ****
68 reviews
Joanne Borrett (Australia)
"The agency service was brilliant, communication was easy and efficient and I felt very confident using your services throughout my reservation experience.
We were thrilled with our stay. Thanks again."
Stay
May 2019
GAUDI LUXURY ****
68 reviews
Richard Cohen (Canada)
"100% satisfied. We would not hesitate to recommend you."
Stay
March 2019
BARCELONA HOLIDAYS 1
14 reviews
Jon H. (United Kingdom)
"Definitely recommend"
Stay
March 2019
PICASSO TERRACE
174 reviews
Sebastien Dubos (Sweden)
"Great flat an awsome location.
Agency is very responsive. They got us an extra day for a fair price."
Stay
December 2018
GAUDI TERRACE 2
6 reviews
Melissa Bruyere (France)
"Really great agency"
Stay
November 2018
RAMBLA LICEU LOFT 4
4 reviews
Seb C. (United Kingdom)
"Communication was all good and price was very good. "
Stay
September 2018
BARCELONA CENTER 2B
10 reviews
Michelle Hurty Hurty (United States)
"Very easy to book online. Pickup of keys easy and clear. Apartment in great shape and exactly as advertised"
Stay
June 2018
BARCELONA PALACIO
38 reviews
Thierry Bollier (Belgium)
"not our first time with Cocoon and certainly not our last!"
Stay
May 2018
GAUDI LUXURY ****
68 reviews
Mark Leon S. (United States)
"An excellent agency. Straightforward, honest and a pleasure to do business with. I would highly recommend to anyone looking for tasteful, well managed apartment rentals in Barcelona."
Stay
January 2018
CATHEDRAL 1
4 reviews
Donal O. (Ireland)
"Great value and service. Highly recommended."
Stay
January 2018

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