Barcelona Accommodation FAQ

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FAQ - Frequently Asked Questions

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The apartment

1. Do you visit each property offered on your website?

We visit and select each property offered on our website. We take pictures and write the review. We do our best to give you a clear idea so you that you can make the right choice with confidence. Our advanced search engine (area, equipment, price, bedrooms…) and a quality ranking (ranging from 1* - basic to 4**** - luxury) are available to help you make your property selection.

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2. Where can I find the exact address?

The exact address is indicated in your booking voucher. A detailed map is included so that you can access the apartment easily.

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3. Are towels and bed linen provided?

Yes, towels and bed linen are provided for all guests.

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4. Is it possible to request a baby cot?

Yes, you can request a baby cot for most of the apartments. Simply check the option on the booking form. The service is often free of charge (see the accommodation equipment details).

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5. Do you provide information on the area?

Each apartment has a location map. A photographic presentation of the area and an explanation is also provided on the website.

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6. Can I bring my pet?

Some owners allow pets in the apartments. Contact us to find out whether the accommodation you have selected allows pets.

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7. Can I smoke in the apartment?

Please refer to the equipment section for each apartment to check whether smoking is allowed. Smoking on balconies or terraces is always permitted.

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Didn´t find an answer to your question? Contact us
Our company, introduction
Our agency visits and selects the best apartments in Barcelona at the lowest price guaranteed!
BARCELONA CENTER SUPERIOR 1
6 reviews
Elizabeth Kaye (United Kingdom)
"Was clean, spacious and in such a great central location."
Stay
April 2017
BARCELONA CENTER SUPERIOR 2
5 reviews
Elizabeth Kaye (United Kingdom)
"We had an excellent time and the accommodation exceeded my expectations it was perfect!"
Stay
April 2017
YELLOW
113 reviews
Warren Gregory (New Zealand)
"communication was good and everything went to plan. Top marks."
Stay
April 2017
CIUTADELLA PARK
157 reviews
Natalie B. (Australia)
"Very satisfied! Simple and easy to deal with"
Stay
April 2017
BARCELONA PALACIO
32 reviews
Kelly Addy (United States)
"that the apartment was great as was all the staff!!"
Stay
April 2017
GAUDI LUXURY ****
58 reviews
Johan Portier (Belgium)
"The appartement is great, spacious and full of light."
Stay
April 2017
RAMBLA HOLIDAYS 3
12 reviews
Joe Hennessy (Ireland)
"Communication when booking was very easy and clear,

And if you need help you have a phone no from the agency or the guy you met in the apt which is very helpful."
Stay
March 2017
BARCELONA CENTER SUPERIOR 2
5 reviews
Paul Cunningham (United States)
"Thanks again for everything. Both apartments were great!"
Stay
February 2017
BARCELONA CENTER SUPERIOR 1
6 reviews
Paul Cunningham (United States)
"Thanks again for everything. Both apartments were great!"
Stay
February 2017
WARHOL
33 reviews
Konnor Williams (Canada)
"Yes, I am very satisfied! Communication was timely and information was there. Lots of properties to pick from and there's something for everyone!
The website is easy to navigate.
Booking process was easy and quick!
We didn't need to use the emergency 24/7 line but I'm sure if we did they would have been helpful!"
Stay
January 2017

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Our agency Cocoon Barcelona is recommended by le Routard.