Barcelona Accommodation FAQ

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FAQ - Frequently Asked Questions

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The apartment

1. Do you visit each property offered on your website?

We visit and select each property offered on our website. We take pictures and write the review. We do our best to give you a clear idea so you that you can make the right choice with confidence. Our advanced search engine (area, equipment, price, bedrooms…) and a quality ranking (ranging from 1* - basic to 4**** - luxury) are available to help you make your property selection.

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2. Where can I find the exact address?

The exact address is indicated in your booking voucher. A detailed map is included so that you can access the apartment easily.

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3. Are towels and bed linen provided?

Yes, towels and bed linen are provided for all guests.

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4. Is it possible to request a baby cot?

Yes, you can request a baby cot for most of the apartments. Simply check the option on the booking form. The service is often free of charge (see the accommodation equipment details).

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5. Do you provide information on the area?

Each apartment has a location map. A photographic presentation of the area and an explanation is also provided on the website.

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6. Can I bring my pet?

Some owners allow pets in the apartments. Contact us to find out whether the accommodation you have selected allows pets.

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7. Can I smoke in the apartment?

Please refer to the equipment section for each apartment to check whether smoking is allowed. Smoking on balconies or terraces is always permitted.

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Didn´t find an answer to your question? Contact us
Our company, introduction
Testimonials>
William Holt  (United Kingdom)
Very efficient and available at all times by telephone!
Apartment GOTIC SUITE 1
Rental 29 jan to 1 feb 2012
Samantha Coulson  (Australia)
We were very satisfied with the agency.
Apartment BORN HOLIDAYS 1
Rental 18 to 24 jan 2012
Stephen Crump  (Australia)
We liked being able to do our own washing and cooking and having a "home" in Barcelona.
Apartment BORNE TRIP
Rental 18 to 26 jan 2012
Muhamed K.  (Bosnia and Herzegovina)
Easy for booking and use.
Apartment RAMBLAS STYLE
Rental 4 to 8 jan 2012
Amy Whitworth  (United States)
Cocoon was very helpful when we needed to stash our bags until our apt. was ready and helping to direct us with transport to the apt. from the office and train station.
Apartment BELCANTO
Rental 7 to 16 dec 2011
Tadeusz Z.  (Poland)
Quick responses to mails, quick booking process
Apartment FINCA
Rental 31 dec to 5 jan 2012
SERGIO BONI  (France)
Freeedom, feeling to be at home
Apartment LUXURY SUITE
Rental 31 dec to 5 jan 2012
Desmond Daly  (Spain)
Extremely helpful despite our making a number of changes to the booking cocoon reacted positively to all request speedily and cheerfully.
Apartment SAGRADA VIEW
Rental 2 to 6 jan 2012
Laurien V.  (Netherlands)
Feeling like a local.
Apartment FIRA BCN
Rental 2 to 5 jan 2012
Andreas S.  (Germany)
We liked the neighbourhood - short ways to amazing restaurants and sights!
Apartment AMPLE
Rental 30 dec to 4 jan 2012
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