Barcelona Accommodation FAQ

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Call us : +34 93 500 50 58+34 93 500 50 58  |  info@cocoonbarcelona.com

FAQ - Frequently Asked Questions

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The apartment

1. Do you visit each property offered on your website?

We visit and select each property offered on our website. We take pictures and write the review. We do our best to give you a clear idea so you that you can make the right choice with confidence. Our advanced search engine (area, equipment, price, bedrooms…) and a quality ranking (ranging from 1* - basic to 4**** - luxury) is available to help you make your property selection.

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2. Where can I find the exact address?

The exact address is indicated in your booking ticket. A detailed map is included to access easily the apartment.

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3. Are towels and bed linen provided?

Yes, towels and bed linen are provided for all the guests.

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4. Is it possible to request a baby cot?

Yes, you can request a baby cot for most of the accommodations. Simply click the option in the booking form. The service is often free of charge (see the accommodation equipment details).

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5. Do you provide information on the area?

Each apartment has a location map. A photographic presentation of the area and explaination is also provided on the website.

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6. Can I bring my pet?

Some owners allow to bring a pet in the apartment. Contact us to know if the selected accommodation allow pets.

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7. Can I smoke in the apartment?

Please refer to the equipment section of each apartment to check if smoking is allowed. Smoking on balconies or terrace is always permited.

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Our company, introduction Our commitment
Testimonials
Lamia Guemara  (France)
It is the second apartment that we rent with your agency and every thing was perfect so far.
Apartment TRAVELING ONE
Rental 26 to 30 aug 2010
Thorsten Kern  (Germany)
Uncomplicated.
Easy to check-in and check-out by phone, always available!
Apartment BORN DOWN TOWN 2
Rental 26 to 31 aug 2010
Tamsin A.  (United Kingdom)
Very helpful gentleman met us at the apartment and gave us a lot of information. Very good service.
Apartment RAMBLAS TOUCH
Rental 27 to 30 aug 2010
Allison S.  (United Kingdom)
I was satisfied with the agency - they were always prompt in their replies to my emails, and provided an easy booking process.
The space and freedom that an apartment provides, while having the market across the road allowed us to feast on local produce for breakfast, lunch and dinner!
Apartment CASA HOLIDAYS
Rental 26 to 30 aug 2010
Hobart C.  (United States)
The process was easy, and the Cocoon personnel could not have been more helpful.
Apartment CHARMING LUXURY
Rental 2 to 27 aug 2010
Sarah Brown B.  (United Kingdom)
John was really helpful and friendly and very prompt. The emails we had beforehand were also efficient and friendly.
Apartment CHUPITO 2
Rental 21 to 25 aug 2010
Harriet Mortimer  (United Kingdom)
Able to come and go as we pleased and could cook up big feast at any time of day.
Apartment FINCA
Rental 11 to 18 aug 2010
Luc Van Dijck  (Belgium)
Good match between information on website/pictures and reality.
Apartment BEACH SUN
Rental 4 to 11 aug 2010
Veronika Jedlovszky  (United States)
Yes, helpful agent on the phone walked me through the process, reliable, prompt service.
Apartment GIN FIZZ
Rental 31 jul to 8 aug 2010
My N.  (Sweden)
When staying for more than a couple of days renting an apartment is perfect. You can make yourself at home while you are away from home.
Apartment BORN STYLE 2
Rental 26 jul to 1 aug 2010
Medias
Trip Advisors
Doctors review
Capital
Petit Fute
Weekend pas cher
Living
100% Barcelona
100% Catalunie
Trip Advisors
References
Loreal   Bosch   Novartis   Lego

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